Contact Us
Contact Us
We'd Love To Hear From You
Welcome to CleverKidsLab.
Whether you have a question about an order, need help choosing the perfect creative activity, or simply want to learn more about our products, our team is here to help.
At CleverKidsLab, we believe every customer deserves friendly, professional, and reliable support.
We are committed to making your experience as enjoyable as the creative adventures we offer.
Customer Support
For all inquiries, please contact us using the information below.
Email Support
Our support team typically responds within 24–48 business hours.
Phone Support
1 (604) 275-4364
Business hours may vary depending on holidays and operational schedules.
Mailing Address
CleverKidsLab
89-3031 Williams Rd
Richmond, BC
Canada
Please note that this address is intended for business correspondence only.
Do not send returns to this address unless instructed by our customer support team.
How We Can Help
Our team can assist with:
Order Status Updates
Shipping Questions
Tracking Assistance
Product Recommendations
Return Requests
Refund Requests
Replacement Requests
Account Assistance
Payment Questions
General Customer Support
Partnership Opportunities
Educational Product Guidance
Before Contacting Us
To help us assist you as quickly as possible, please include:
Your Full Name
Order Number
Email Address Used During Checkout
Description Of Your Request
Photos If Applicable
Providing complete information helps us resolve inquiries more efficiently.
Product Recommendations
Not sure which product is right for your child?
We are happy to help parents, grandparents, teachers, and gift buyers select activities that match different interests and age groups.
Whether you're looking for:
Creative Craft Kits
DIY Projects
Science Experiments
STEM Activities
Educational Gifts
Learning Through Play Experiences
Our team is ready to help.
Return And Refund Support
If you need assistance with a return, exchange, or refund request, please contact us before sending any item.
Our support specialists will provide detailed instructions based on your specific situation.
Shipping Assistance
If your order is delayed, lost, damaged, or requires tracking support, we will gladly investigate and work toward a solution.
Please include your order number whenever possible.
Business And Media Inquiries
For partnership opportunities, educational collaborations, media requests, or wholesale discussions, please contact us via email.
We review all professional inquiries individually.
Our Commitment
Every question matters.
Every customer matters.
Every creative adventure matters.
At CleverKidsLab, our goal is not only to provide great products but also to provide exceptional support for every family we serve.
Thank you for choosing CleverKidsLab.
We look forward to helping your young creators learn, build, imagine, and discover amazing things.
Contact Information
CleverKidsLab
Email: support@CleverKidsLab.store
Phone: 1 (604) 275-4364
Address: 89-3031 Williams Rd, Richmond, BC, Canada
Where Creativity Comes To Life.